Investing in Solar: Company Checklist

Investing in solar should be an exciting and rewarding experience for a home or business owner, but now more than ever, there seems to be bountiful amounts of advice on which companies to trust, which panels work best, and what a typical system should look like. Unfortunately much of this advice does not come from a reputable source, and consequently we often see or hear of installations that do not last long,  don’t pass industry standards and can’t be turned on, or don’t even happen once the money is taken. By the time SolarHub gets involved, if it is often late enough into the experience that the consumer has spent a large amount of money and time, and is at their wits-end with the solar industry. And fair enough too! But in saying that, it is not all doom and gloom in solar, and by using a few tools you can help to ensure you don’t fall trap to a bad companies experience, and instead work with a reputable business so that your system sees many sunny days.

Clean Energy Council Accredited

The Clean Energy Council (CEC) is the peak body for the clean energy industry in Australia, representing hundreds of businesses in solar, wind, energy efficiency, hydro, bioenergy, energy storage, geothermal and marine. The CEC code of conduct sets a high bar for the solar industry and protects you as the consumer from unscrupulous operators and poor quality installations.  By choosing a company that is accredited, like SolarHub, it means they are held to strict standards and regulations in regard to ethical marketing practises, and excellent customer- service. They offer a comprehensive list on their website of all the accredited installers in your area.

Operational Years

Longevity in the market will help demonstrate years of valued experience in the solar industry, and that the company is much less likely to operate as a take-your-money-and-dash scam if they have set up roots and operated for several years.  It should also mean that they have stuck around long enough to build a reputation, or enough reviews online so that you can search for them and find out exactly the quality of work that they provide.

Online Reviews

And speaking of online reviews- these aren’t there just to boost star points for a company, but instead offer real-life customer reviews of the company you are interested in. Take advantage of third party reviews websites such as product review, or solar quotes which will offer a range of opinions, and won’t just be a selection of favourite testimonials the company has chosen. Alternatively if these don’t answer all your questions, try an online forum to ask the community for advice.

Warranty

Sometimes parts break, or get damaged- and even if you think you have chosen a company that you thought was going to stick around, it is important to also consider the products they use. Ensure the brands they are installing have a decent warranty attached to them, and ask about the process should anything ever go amiss with either the brand that is installed, or the company.

Transparency

And finally, ensure that the company is transparent about any hidden costs. Ask about meter-box upgrades, inspection, or antenna relocation fees for example. SolarHub sends a sales representative to your home to discuss your energy needs, see your home, and customise a report for you based on these requirements- outlining any fees included. This process is ideal for any new solar buyers as it will help them purchase a system based on their individual needs, and not hide any secret costs.

If you would like to work with a reputable solar company, or want to find out more about how solar can benefit you- contact us today at SolarHub.