Top Considerations When Choosing a Solar Company
Investing in solar panels is often a big purchase for both home and business, and many considerations need to be taken into account. With so many companies out there offering seemingly the same service, it can become difficult to understand the difference between the options. Below, we outline some of our key points we think every solar buyer should consider when choosing a solar company.
Have They Seen Your Roof?
Every roof is going to be different when it comes to installing solar. The angle of the roof, the direction, the height, and any potential obstructions (pergolas, aerials, sunroofs) are all important things to take into consideration. As such, quotes and prices for the installation will vary, and a stock-standard solar price may not be available, or relevant. When asking for a price, it is important that you ask companies to come and look at your roof in person, rather than only online- to ensure that all of these considerations are taken into account before the price is given. That way, no unexpected costs can jump out at you, and you know that your install will fit on your roof, and work perfectly.
Are They CEC Accredited?
The Clean Energy Council (CEC) is the peak body for the clean energy industry in Australia, stating (CEC, 2015) that they are representing hundreds of businesses in solar, wind, energy efficiency, hydro, bioenergy, energy storage, geothermal and marine along with more than 4000 solar installers.
The CEC worked with the Australian Competition and Consumer Commission (ACCC) and developed the solar retailer code of conduct to help customers know which companies were committed to going above and beyond industry standards for solar. Choosing a company that is accredited means they are held to strict standards and regulations in regard to ethical marketing practises, and excellent customer- service. To find a list of companies that are an approved installer, or retailer visit their website.
Do They Have a Local Support?
When installing solar you may have several questions, or need help walking through a process to better understand your system. Choosing a company that has support within the city you live in can mean that they are able to understand your system and environment, and even have an office where support is available. This also benefits you if any issues ever arose, as the same company would be able to help fix the issue and send a worker out as soon as possible, instead of subcontracting out or sending you elsewhere.
Research The Products
It is very easy to compare solar between companies simply based on total system size, or price. However, doing so is often like comparing apples to oranges, and in reality, every brand of panel and inverter works slightly differently. Therefore, it is important to research which brands are being offered in regard to their quality, efficiency, and longevity so that you understand the pricing behind your quote. This difference will help you understand why some companies offer very different prices to others.